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What is an "Independent Distributor", and what service does he
provide?
How does Kreisler Import differ from a "Franchised Distributor?"
Should I use Kreisler Import instead of a franchised distributor?
How often will I use Kreisler Import?
What are the advantages of using Kreisler Import?
What formats can I get my standards in?
Once I place a request with Kreisler am I obligated to buy?
What about cost?
How does Kreisler Import ensure customer satisfaction?
Wat are Kreisler’s standard payment terms?
Does Kreisler accept credit cards?
How do I get Kreisler to work for me?
What is an "Independent Distributor", and what service do they
provide?
The Independent Distributor is in business to assist the buyer in
sourcing. Products may be discontinued, allocated, have long lead
times, or simply be unavailable. With an extensive database of
available parts and worldwide sources, the Independent Distributor
has established and organized their business on being ready and able
to support your sourcing efforts at a moment's notice. Independent
distributors, like Kreisler, help buyers to take that extra step in
finding the parts or technical publications that they need.
How does Kreisler Import differ from a "Franchised Distributor?"
Kreisler's business is to stand ready and able to support your
sourcing efforts at a moment's notice. This means not only checking
our own inventory but the stock of suppliers all over the world! A
franchised distributor sources only within their own "stock"
availability, leaving you out of luck if the parts you need are not
available or the lead times are unacceptable. In addition,
franchised pricing is based on factory pricing, using Kreisler
Import avails you, in many cases, to the advantages of significant
cost savings from world-wide supply channels.
Should I use Kreisler Import instead of a franchised distributor?
Calling Kreisler Import very often means the difference between
meeting production schedules or having a line down. In many cases,
in times of market excess, we can supply many components at a
significantly lower cost. Most of our customers use Kreisler as a
supplement to franchised distribution. Not happy with availability,
pricing or lead times? Call Kreisler and allow us to source on your
behalf.
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How often will I use Kreisler Import?
How often do you run into difficulty finding a component or
technical publication, getting it at the right price, or meeting
scheduling requirements? Whether it is once a year or daily,
Kreisler is happy to assist you - and we guarantee a fast response
to your request.
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What are the advantages of using Kreisler Import?
Kreisler provides a value added service not available from your
franchised distributor. With just one fax or phone call to Kreisler,
you initiate a worldwide search for the component or standard/technical
publication you need. This saves you valuable time and effort by
letting us do the work for you.
We can also be of service in a Vendor Reduction Program. Instead of
sending your needs to multiple vendors you can have us take care of
them. In addition, Kreisler provides automatic tracking services for
national and international standards to keep your collections
up-to-date.
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What formats can I get my standards in?
The majority of our standards are available in printed format. This
can be a book, binder or loose-leaf. Some of the standards are
available in PDF (Portable Document Format), an electronic,
downloadable format. We will send you a either a hyperlink per email
or the actual document. Adobe Acrobat Reader software is required to
view PDF files on your computer. This can be downloaded for free
from the Adobe website.
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Once I place a request with Kreisler am I obligated to buy?
Absolutely not. Kreisler understands the competitive nature of the
market. It is not a guarantee or commitment to buy. With Kreisler,
you have nothing to lose and everything to gain by asking for help.
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What about cost?
In today's electronics economy, pricing is very much a function of
supply and demand. Kreisler's ability to source a "supply" can mean
a better price for you. When requesting a quote, providing a "target
price" - that is, how much you wish to pay for a component- may
prove positive. This enables Kreisler to stay within your budgetary
constraints when sourcing, and avoid sky-high pricing some sources
think they can charge.
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How does Kreisler Import ensure customer satisfaction?
Kreisler prides itself on a worldwide reputation for responsiveness,
reliability and integrity. Here are some of the reasons for
Kreisler's success:
- Superior Service: We strive to build long term relationships with
our customers, making customer service our number one priority
- Quality Assurance: Kreisler Import procedures are ISO 9001:2000
qualified. Customer satisfaction is the most important measuring
point. We also supply factory certificates of compliance when needed.
- Global Supplier Network: Kreisler's worldwide resources include:
• A global network of suppliers from The Hague to the Silicon
Valleys of the world.
• An extensive database of inventories.
• Dedicated suppliers who understand our needs.
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What are Kreisler’s standard payment terms?
Standard terms for regular customers are strictly net 30 days.
International customers are required to prepay their orders, unless
otherwise specified in our quotes.
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Does Kreisler accept credit cards?
Yes! Kreisler currently accepts Visa only. However, we are in the
progress of establishing Mastercard acceptance as well.
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How do I get Kreisler to work for me?
Call, fax or e-mail us today!
Simply provide the product number,
brand/organization name, quantity, and delivery requirements for the
component or publication you need. Our customer service
representatives will get started immediately!
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